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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Eva Coultress

April 25, 2025

5  out of  5
rating by Eva Coultress
"So I just had an awesome conversation with Jenni with an I and she helped me save over 700 for the year. So if you don't have an insurance agent call Jenni with an I at State Farm!! THANK YOU JENNI!! This is her hit her up people!!"
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Samantha Sigl

April 12, 2025

5  out of  5
rating by Samantha Sigl
"Jenni helped me save money on auto, renters, life, and supplemental health policies!! I now pay less than my last policy, which was just auto & renters!!! She's so friendly and knowledgeable about insurance. She always makes sure her clients are protected!"
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Manuel Esquivel

April 6, 2025

5  out of  5
rating by Manuel Esquivel
"As usual, every time I visit my State Farm agent’s, (Mr. Robert Tijerina), office for a consultation I always have a very pleasant experience whether it’s with him or with the other staff members. His office is always well represented! On several occasions, Ms. Victoria Gutierrez has assisted me. She is an outstanding representative and a consummate professional who has provided me with excellent customer service. She does her job well and is very knowledgeable with the many intricacies of the different types of State Farm insurance policies available. She has an awesome attitude, pays attention to customers concerns, and provides great conflict resolution. These are some of the benefits that I consistently expect and look forward to from all staff members at all State Farm offices. Thank you very much for your great assistance! 👍🏼 😃"
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J B

April 5, 2025

5  out of  5
rating by J B
"I've dealt with several different insurance representatives from different insurance agencies over the years and most were fairly decent and easy to work with, but it would be an injustice for me not to call out Jenni Gallegos. She is by far the BEST representative I have ever had the pleasure of working with. I'm not one to expect being babied or having my hand held, but it's refreshing getting in contact with someone at an insurance agency who doesn't sound irritated that I'm calling to ask for help with something I need. Jenni's communication, response time, and friendliness were all so above and beyond. I almost switched to Progressive this year had it not been for the interaction I had with Jenni."
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Aubri Mercado

April 4, 2025

5  out of  5
rating by Aubri Mercado
"Ray made it very easy to switch over my insurance from California to Texas with no problems or headaches. Thankful for all the effortless help so far !"
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Krystina Trevino

April 3, 2025

5  out of  5
rating by Krystina Trevino
"If I could give 10 stars I would for Jenny Gallegos my State Farm Agent. From the first conversation I had with Jenny she made me feel just absolutely secure. I was switching from my mom’s policy to my own and she made it such a seamless process. I also added my son’s car and she was even able to help us with other policies I didn’t know were available. I called her back to add a life insurance policy for my daughter in which again she made it so quick and easy. Jenny has taken the time to really hear our needs and has gone above and beyond to make us absolutely happy with State Farm. Jenny is so kind and patient with all of my hundred questions I had and never made me feel rushed. Thank you Jenny for all that you did for us and we are so blessed we have you as our agent!! I am definitely spreading the word that everyone needs to call Jenny from State Farm!!😉"
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Gumaro Obregon

April 1, 2025

5  out of  5
rating by Gumaro Obregon
"Great experience! Ray was amazing from start to finish i highly recommend using them 100%!"
We responded:
"Hi Gumaro, thank you for sharing your great experience you had with Ray! We appreciate your business."
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Lupita Alvarez

April 1, 2025

5  out of  5
rating by Lupita Alvarez
"Robert and his team are awesome!! They are always very helpful I switch to State Farm from USAA last year and saved over $150 a month. They are very understanding and work with my schedule. I work nights and I'm not always available to talk during the day so I love it that they can just text or email me and I can respond when I can. They are very patient with me! Ray help me a lot during this last look at my policy and we were able to save an extra $15 a month plus add on life insurance. Always safe with State Farm! I definitely recommend Robert and his team at State Farm. They won't let you down and they do an amazing job! Muchas Gracias!!"
We responded:
"Hi Lupita, I’m glad we were able to help you save on your auto insurance and provide protection for your family with life insurance. We appreciate your business."
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Rudy Moreno

March 27, 2025

5  out of  5
rating by Rudy Moreno
"State Farm has been great, and Ray has been especially helpful with my auto, home, and life insurance policies. He’s knowledgeable, responsive, and makes the process easy. If you’re looking for reliable coverage with great customer service, I highly recommend working with Robert Tijerina-State Farm! Thanks Team!"
We responded:
"Hi Mr. Moreno, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future."
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Daniela Elizondo

March 25, 2025

5  out of  5
rating by Daniela Elizondo
"I’ve had an outstanding experience working with Victoria at State Farm Rober Tijerinas office. From the very beginning, Victoria took the time to understand my needs and provided me with a personalized plan that fit my budget and coverage requirements. She is extremely responsive, answering all my questions in detail and explaining everything in a way that was easy to understand. The level of professionalism and care shown throughout the process has been exceptional. I feel confident knowing I have such a reliable and dedicated agent looking out for my best interests. Highly recommend Victoria for anyone in need of car insurance!"
We responded:
"Thank you so much for the kind words. We are thrilled to hear Victoria was able to provide exceptional customer service. We appreciate your business."
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Kevin Woods

March 24, 2025

5  out of  5
rating by Kevin Woods
"I have to say that Robert Tijerina-s State Farm branch is definitely top notch. The entire team has been spectacular and I am thrilled with my insurance products!"
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Hallie Lewis

March 24, 2025

5  out of  5
rating by Hallie Lewis
"Victoria has been extremely helpful with providing everything in a timely manner! Highly recommend!"
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Jennifer Flores

March 22, 2025

5  out of  5
rating by Jennifer Flores
"I had an amazing experience working with Ray and Victoria on my auto and life insurance. They were incredibly knowledgeable, responsive, and made the entire process seamless. Their attention to detail and commitment to finding the best coverage for me was truly impressive. I highly recommend their services to anyone looking for personalized and top-notch insurance assistance!"
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Erika Gonzalez

March 21, 2025

5  out of  5
rating by Erika Gonzalez
"I have been a StateFarm customer for 10 years. They prices are competitive in the market, but the most important thing is the customer service and the professionalism of the employees. Since I moved to San Antonio, Robert Tijerina office has been my car and renters' insurance provider. I highly recommend Victoria Guitierrez as your future insurance agent. She is excellent, always has a great attitude, very efficient and she is always willing to help and find the best option for her customers. She is always there to answer my questions, and she is also very patient. She has been my agent for the last 7 years; I am very happy with her and her amazing customer service."
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jason Seydler

March 19, 2025

5  out of  5
rating by jason Seydler
"State Farm saves me a lot of money and time they deserve five stars."
We responded:
"Hi Jason, it was a pleasure meeting you. Glad we were able to help you save on your auto and home insurance. We appreciate your business."
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Yadira Seydler

March 19, 2025

5  out of  5
rating by Yadira Seydler
"Great people to work with, we were able to save lot of money, you should try if you're paying to much on you insurance they can help, Thank You again!"
We responded:
"Hi Yadira, thank you for the great review. It was a pleasure meeting you. We appreciate your business. "
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Maria Montalvo

March 13, 2025

5  out of  5
rating by Maria Montalvo
"I am very happy with the attention and service of the great State Farm team, especially Mr. Ray and Jennifer. Thank you."
We responded:
"Hi Maria, thank you for the great review!"
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Alejandro Arriaga

March 13, 2025

5  out of  5
rating by Alejandro Arriaga
"Usually I am reluctant in shopping around for insurance because it takes so much time. Got a quote with Rey....fast and simple. Thank you Rey for a great experience and showing your knowledge."
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J B

February 8, 2025

5  out of  5
rating by J B
"Ray was a great agent! Very helpful, very welcoming and we were able to find the best quote for me!"
We responded:
"Thank you for the 5 ⭐️ review! Glad Ray was able to help with your auto insurance! We appreciate your business!"
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Marie S

February 4, 2025

5  out of  5
rating by Marie S
"Victoria is simply amazing. Victoria has been a great help to myself and my family. I wouldn’t go any where else. Thank you!"
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jaydragon 24

February 3, 2025

5  out of  5
rating by jaydragon 24
"Ray helped me to get my insurance fast and easy and helped me along the process by mentioning different quotes that will help me out in the end."
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Veronica Garza

January 29, 2025

5  out of  5
rating by Veronica Garza
"Victoria was very friendly and helpful finding a cheaper insurance. She even went into trying to find whatever saving I could get. We had been with Progressive for almost 2 years and never had good customer service and follow up with me in making sure everything was fine."
We responded:
"Thank you so much for the 5 ⭐️ review. We’re thrilled to hear Victoria was able to assist you in finding affordable auto insurance. We appreciate your business."
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Andrea Guadiano

January 29, 2025

5  out of  5
rating by Andrea Guadiano
"After breakfast my sister and headed in for a quote- Ray was super friendly and professional, he answered ALL our questions and was so patient as we both got home and auto quotes. We both got great quotes- even my daughter made the switch and saved!! Highly recommend for your insurance needs! Thank you, Ray!"
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Sandy Lemos

January 16, 2025

5  out of  5
rating by Sandy Lemos
"Recientemente realicé mi cuota de seguro de auto con este excelente equipo de trabajo. Estoy muy agradecido con la atención que me brindaron, Respeto, Disciplina y respondieron todas mis preguntas con mucha profesionalidad, en especial el Señor Ray. Hablan Español y sobre todas la cosas Respetan al Cliente, no importa de donde seas, a diferencia de otros lugares. Estoy satisfecho de que hayan sido ustedes. Dios los Bendiga"
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Knathan's Knives

January 15, 2025

5  out of  5
rating by Knathan's Knives
"Great customer service! Victoria answered all my questions and helped with clarifying everything! I'm glad I have insurance through them, highly recommend!"
We responded:
"Thank you for the 5 ⭐️ review! Glad Victoria was able to help you get your auto insured. We appreciate your business!"