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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Timothy Hughes

Timothy Hughes

August 10, 2025

5  out of  5
rating by Timothy Hughes
"Victoria was who took care of me here. She was very helpful, knowledgeable, and nice to me. She did a good job and I’m very satisfied with the outcome of our business."
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Daniel Velazquez

August 5, 2025

5  out of  5
rating by Daniel Velazquez
"First and foremost i'd like to thank Vanessa Arce and Victoria Gutierrez for such an amazing job in helping me obtain my health insurance and making the process super easy and also answered all my questions. This duo was indeed very professional, understanding and overall great to work with. I highly recommend them both for all insurance needs."
We responded:
"Hi Daniel, thank you for acknowledging Vanessa’s and Victoria’s amazing customer service. I’m glad they where able to help obtaining health coverage. We appreciate your business! "
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Lorie Ramirez

August 4, 2025

5  out of  5
rating by Lorie Ramirez
"I am beyond happy with StateFarm Office! "Very Atrentive & Friendly" "Fantastic Experience" "Quick & Diligent" "Smooth & Efficient" Big Shout out to Jenni!! She went above & beyond to help me out!!"
We responded:
"Hi Lorie, thank you for sharing your great experience working with Jenni! We appreciate your business. "
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aurora amezcua

July 28, 2025

4  out of  5
rating by aurora amezcua
"Updated Review: After speaking with Mr. Tijerina and reviewing our previous interactions, I believe the miscommunication may have stemmed from the main office rather than the agent himself. As someone who works in customer service, I understand that misunderstandings can happen. Thank you for your call Mr. Tijerina!"
We responded:
"Hi Aurora, thank you for taking the time to share your experience. It was a pleasure speaking with you. One of our core values is to provide exceptional customer service. We hope to turn that 4-star rating into 5 -star experience. We look forward to speaking with your husband and assisting you further. We appreciate your business. "
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Gilbert Nolasco

July 8, 2025

5  out of  5
rating by Gilbert Nolasco
"Awesome customer service, aways available to answer any questions and very helpful with any concerns i may have."
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Robert Alvarado

July 1, 2025

5  out of  5
rating by Robert Alvarado
"Jenni, was extremely patient with my questions I had. I made inquiries on rates thru other agencies . I chose to stay with Robert Tijerina (State Farm ), due to the Jennie’s courtesy and above all her patience she presented. Thank for honesty and kindness."
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Juan Arevalo

June 4, 2025

5  out of  5
rating by Juan Arevalo
"Very happy with the service and Victoria is very friendly and nice and definitely knows what she is doing. I highly recommend anyone to do business there ! Thank you so much and I appreciate in helping me save money !"
We responded:
"Hello Juan, thank you acknowledging Victoria’s great customer service. We are glad we can help you save on your car insurance. We appreciate your business! "
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Eva Coultress

April 25, 2025

5  out of  5
rating by Eva Coultress
"So I just had an awesome conversation with Jenni with an I and she helped me save over 700 for the year. So if you don't have an insurance agent call Jenni with an I at State Farm!! THANK YOU JENNI!! This is her hit her up people!!"
We responded:
"Hi Eva, thank you for great review! We are so glad Jenni was able to help you save on your car insurance. We appreciate your business!"
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Manuel Esquivel

April 6, 2025

5  out of  5
rating by Manuel Esquivel
"As usual, every time I visit my State Farm agent’s, (Mr. Robert Tijerina), office for a consultation I always have a very pleasant experience whether it’s with him or with the other staff members. His office is always well represented! On several occasions, Ms. Victoria Gutierrez has assisted me. She is an outstanding representative and a consummate professional who has provided me with excellent customer service. She does her job well and is very knowledgeable with the many intricacies of the different types of State Farm insurance policies available. She has an awesome attitude, pays attention to customers concerns, and provides great conflict resolution. These are some of the benefits that I consistently expect and look forward to from all staff members at all State Farm offices. Thank you very much for your great assistance! 👍🏼 😃"
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Aubri Mercado

April 4, 2025

5  out of  5
rating by Aubri Mercado
"Ray made it very easy to switch over my insurance from California to Texas with no problems or headaches. Thankful for all the effortless help so far !"
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Gumaro Obregon

April 1, 2025

5  out of  5
rating by Gumaro Obregon
"Great experience! Ray was amazing from start to finish i highly recommend using them 100%!"
We responded:
"Hi Gumaro, thank you for sharing your great experience you had with Ray! We appreciate your business."
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Lupita Alvarez

April 1, 2025

5  out of  5
rating by Lupita Alvarez
"Robert and his team are awesome!! They are always very helpful I switch to State Farm from USAA last year and saved over $150 a month. They are very understanding and work with my schedule. I work nights and I'm not always available to talk during the day so I love it that they can just text or email me and I can respond when I can. They are very patient with me! Ray help me a lot during this last look at my policy and we were able to save an extra $15 a month plus add on life insurance. Always safe with State Farm! I definitely recommend Robert and his team at State Farm. They won't let you down and they do an amazing job! Muchas Gracias!!"
We responded:
"Hi Lupita, I’m glad we were able to help you save on your auto insurance and provide protection for your family with life insurance. We appreciate your business."
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Daniela Elizondo

March 25, 2025

5  out of  5
rating by Daniela Elizondo
"I’ve had an outstanding experience working with Victoria at State Farm Rober Tijerinas office. From the very beginning, Victoria took the time to understand my needs and provided me with a personalized plan that fit my budget and coverage requirements. She is extremely responsive, answering all my questions in detail and explaining everything in a way that was easy to understand. The level of professionalism and care shown throughout the process has been exceptional. I feel confident knowing I have such a reliable and dedicated agent looking out for my best interests. Highly recommend Victoria for anyone in need of car insurance!"
We responded:
"Thank you so much for the kind words. We are thrilled to hear Victoria was able to provide exceptional customer service. We appreciate your business."